Maintenance & Support

Cleaning & Maintenance

Part of maintaining a tidy and attractive space is regular, thorough cleaning. At Halcyon Shades, we designed our products with your cleaning needs in mind. Keeping our shades spic and span will be an easy task that you can easily integrate into your daily routine. It is as simple as one, two, three.

No Expensive Products Necessary.

All it takes to maintain sparkling, dust-free shades is isopropyl alcohol, which can be conveniently purchased at almost any drug store. It is as simple as that… no costly cleaning products needed.

Using a lint-free cloth doused in this cleaning solution, simply swipe each shade firmly in one direction, and they will look as good as new.

Daily Use of Shades Equates to Less Maintenance.

In addition, the daily use of these shades helps keep dust buildup to a minimum. The regular up-and-down movement shakes off any existing grime, making your cleaning easier than ever.

The installation and operation of our shades is simple, and Halcyon Shades believes that cleaning should be no different. Daily use and simple remedies are all it takes to keep your purchase sparkling.


  • Operate the shade daily. The up and down movement will “shake off” most dust preventing build-up. This also maintains clarity of the shade.
  • It is recommended that the shade remain in the brackets or cassette while cleaning to prevent handling and reinstallation of the shade.
  • Dust, wipe or dry in a single direction. Hold the shade taught with one hand as you clean with the other. Use a 100% lint-free cloth.
  • To remove fingerprints, water spots or greasy residue, USE isopropyl alcohol (rubbing alcohol) or acetone on the lint-free cloth.
  • DO NOT use abrasive cleaning or wiping materials such as paper towels, sponges, brushes or brooms.
  • DO NOT use Windex or other ammonia-based window cleaning solutions.
  • DO NOT use any soap and water.


  • There are no service-oriented parts supplied with the shade, so no adjustment or repair of the shade should be attempted by anyone other than the professional installer.
  • To prevent damage, the shade should be in the rolled-up position in extreme windy conditions or when painting or refinishing around windows, wall or trim.
  • Re-rolling by other than the use of the chain/cord roll-up device may cause the shade material to crease, dent, fold or become misaligned.

Download Instructions


Mounting Spring Roller Brackets

Our spring-loaded pull-down shades are used in buildings as well as in large earth-moving mining equipment. Halcyon Shades spring roller shades have steel tube cores with steel and nylon clutch and end plug assemblies for superior durability. Spring roller shades offer the same heat reduction as our chain driven and motorized shades. The mounting brackets for these shades are simple and secure, and, like all of our other mounting systems, are designed to allow either horizontal or vertical screw sets. To download bracket mounting instructions for our spring roller series of shades, click below. Downloadable Instructions

Mounting Fascia Brackets

Halcyon Shades fascia systems come in both square and curved configurations. They both work with the same bracketing system and the fascia plates attached to the brackets in the same way. Fascia brackets can be mounted with the mounting screws set horizontally or vertically like all of our bracket systems. Fascia systems have decorative end caps that conceal the brackets once they are installed. For downloadable instructions showing you how to install fascia brackets, click below. Downloadable Instructions

Mounting Cassette Brackets

Halcyon Shades can be purchased with optional Modern (square) and Contemporary (curved) cassettes. Both types of cassettes use the same bracket system that allows you to snap in and snap out the entire shade assembly. This makes installing and removing Halcyon Shade cassettes easy. When installing Halcyon Shades cassettes, you always want to listen for the “click” to make sure that your shade is securely locked into the brackets. You can download installations instructions for our cassette system by clicking below. Downloadable Instructions

Mounting Retro Shade Brackets

Halcyon’s retro shades have a simple bracket that is easy to install, but there are a few things that you should know before you do it yourself. You can download our easy-to-follow instruction sheet by clicking below. Following these instructions will ensure that your shades are installed right the first time and will a way that is best suited for you window frame configuration. Downloadable Instructions

Cleaning & Maintenance

You have installed your shades and want to make sure they last as long as possible because now you understand how great they work. Cleaning the shades is super easy but not intuitive. Our shades are best cleaned with isopropyl alcohol or plain rubbing alcohol. Do not use window cleaner! Medical institutions take note- now a shade that actually can be cleaned and is recommended to be cleaned with alcohol! Click below for detailed cleaning instructions. Cleaning Instructions

Programming Motorized Shades

Halcyon Shades uses Somfy motors and remote controls on its battery operated, 24 volt hard-wire systems. These systems typically come with a one channel Somfy Telis 1 or five channel Somfy Telis 4 remote control. Multiple remote controls are available. Halcyon programs these motorized systems in the factory to drop to your specified length. Occasionally, however, you may need to reprogram these motorized systems. You can download Somfy motorized shade programming instructions or read them on line. Click below for detailed instructions. You can view them online or download them in PDF format.

A Perfect Fit Begins With Perfect Measurements

It is not as easy as it looks. Most people think they know how to measure a window shade. Halcyon makes its shades within 1/16 of inch tolerant to the measurements sent to us. Holding a tape measure incorrectly can throw your measurements off by a 1/4 inch or more. Before you measure your windows for Halcyon Shades, take a minute to review our measurement instructional guide. It can save you money by avoiding costly mistakes. Halcyon Shades charges customers to replace improperly measured shades. Measuring Instructions


To learn more cleaning-related information, contact Halcyon Shades at (877) 977-4271.